JBT Corporation

  • Field Service Engineer

    Job Locations CN-Kunshan
    Posted Date 11 months ago(6/12/2017 11:08 PM)
    Requisition ID
    # of Openings
  • Overview

    Field Service Engineer – Liquid Food - China

    • Field Service Engineer role
    • Multi-National Organisation
    • Based in Kunshan

    Short Summary:

    Work in a team with responsibility for site support with maintenance, inspections, trouble shooting and support with new projects. Drive a culture of accountability focused on relationship building, communication and moving to a global product line model to support customers in China and the Asian-Pacific region.

    About the company:

    John Bean Technologies Corporation (JBT) is a leading global technology solutions provider to high-value segments of the food processing and air transportation industries. They design, manufacture, test and service technologically sophisticated systems and products for their customers.

    JBT is consistently ranked one of the top 10 suppliers of best-in-class food processing solutions in the world. From solution development to installation and service, JBT responds to the ever-changing conditions that affect the world’s largest food processors, suppliers and fast-food chains, as well as institutional and commercial restaurants. They have a local presence in over 75 countries.

    About the role:

    Reporting to the Regional Service Manager, the Service Engineer will work closely with the local sales team and regional Aftermarket team with responsibility for service engineering of new and existing customers across all liquid food related machinery.

    Key Responsibilities:

    The Service Engineer is a business critical role with a wide range of key responsibilities, these include:

    • Site support with maintenance, inspections, trouble shooting and support with new projects.
    • Provide timely and accurate service and visit reports as required
    • Providing technical support for all JBT machinery within the area of responsibility
    • Work with Aftermarket team to implement aftermarket activities including services, promotion and CRM
    • Report all new project sales opportunities to the Sales Manager
    • Having a good technical/business understanding of the complete product range of JBT



    Key Requirements:

    Due to the specific nature of the Service Engineer role, successful candidates will need to have the following skills and experience:

    1. Bachelor Degree in Engineering, preferably in Processing-, Electrical-, Control system- or Mechatronic engineering. Additional mechanical skills will be acquired on the jobs.
    • More than 5 years’ experience in machine servicing, ideally in food processing plants
    • PLC , IPC & Servomotor knowledge is a plus.
    • Able to travel and work flexible hours.
    • Self-starter, independent worker and also able to work as part of a team
    • Strong relationship builder within a matrix organisation
    • Excellent written and verbal communication skills in English and Mandarin. Cantonese and other languages are a plus.


    This is an excellent opportunity to progress your career and play a key role in the APAC operations of a fast growing, multi-national organisation. There is a competitive package on offer including base salary, superannuation, overtime, travel allowance and normal tools of the trade.


    Additional information:

    Experience in food processing, value added maintenance, preventive maintenance concepts and working experience with global companies in international environment are a plus.

    Team/solo and all-round hands-on work, mostly on site.

    Prepared to travel national and international for long and short periods.

    Working area is international, mostly in China and Asia-Pacific region . In some exceptional cases also elsewhere and for training purposes occasionally in Europe.


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