To perform all administrative work to support customers and AM sales team as the back office. All the administative work will be handled carefully included all claim spare part claims and other services support requirement.
- To be responsible for the spare parts/service JBT product lines. Responsibility given since receiving customer enquiries, contacting the divisions for spare part quote, and prepare official quotation for aftermarket sale team and JBT other A/P location to support for the quotation e.g. Philippines, China, India, Bangladesh, Singapore, Indonesia, Malaysia
- Co-ordinate with aftermarket sale team on the spare part order
- Responding for the local sourcing purchasing. i.e. electrical component, any tools & equipments for project and service team. And process on the request and purchasing to the supplier (if required)
- To record/update the inquiry/quotation/order in the tracking sheet
- To process the customers’ orders for JBT spare parts/Service.
- Provide ad hoc support to as required & undertake other duties if required including backup support in the event of illness or absence of other employees. Be pro-active in providing advice and support to management team on any matters that required management attention.